Voice
Answers every inbound call 24/7. Handles inquiries, transfers to staff when needed.
Now onboarding Miami properties
AI-Powered Concierge
for Residential Properties
Tenova answers every call, responds to every text, and handles resident inquiries 24 hours a day — automatically. No extra staff. No missed calls. No voicemail.
Your residents don't stop needing help at 6 PM.
Most residential properties handle communication the same way they did 20 years ago — a front desk that closes, a voicemail nobody checks, and a text inbox that drowns your staff. Platforms like Zingle and Medallia organize the chaos but don't reduce it. Your team still answers every message manually. There's a better way.
Meet your AI Concierge.
Tenova deploys a fully managed AI voice and text agent for your property — customized with your building's name, policies, amenities, and personality. Residents call or text and get instant, accurate responses every time. When something requires human attention, the right staff member is notified immediately.
SMS & WhatsApp
Responds to texts instantly. Escalates to your team's inbox when human follow-up is required.
Staff Dashboard
All escalated conversations appear in one clean desktop inbox. Staff respond, resolve, and close tickets.
Up and running in 48 hours.
1
You sign up
Choose your tier. We handle everything from here.
2
We build your agent
We configure your AI concierge with your building's name, voice, knowledge base, and escalation rules.
3
We go live
Your new number goes active. Residents call and text. The AI handles it.
4
You watch it work
Monitor conversations, track performance, and let your staff focus on what actually needs a human.
Simple, flat monthly pricing.
Base
$199 / month
- AI voice agent 24/7
- SMS & WhatsApp responses
- Email escalation alerts
- Building knowledge base
- 1 dedicated phone number
- Full setup included
Most Popular
Standard
$299 / month
- Everything in Base
- Staff inbox dashboard
- Caller ID resident recognition
- Up to 5 staff users
- Bilingual English & Spanish
Premium
$499 / month
- Everything in Standard
- Outbound announcements
- Monthly performance reports
- Website chat widget
- Priority support
- Full resident profiles
All plans include setup, onboarding, and ongoing maintenance. No technical knowledge required.
Built from inside a residential property.
Tenova was built by someone who has worked the front desk — answering the calls, managing the texts, and living the problem that existing platforms fail to solve. Every product decision reflects real operational experience, not assumptions from the outside.
AI-native from day one
Not a chatbot bolted onto old software. Built around conversational AI from the ground up.
Fully managed
We handle setup, maintenance, and updates. You never touch the backend.
Multi-channel
Voice, SMS, and WhatsApp unified under one agent, one knowledge base, one monthly price.
Built for Miami
Bilingual by default. Designed for luxury and mid-market residential properties in South Florida.
Ready to replace your current system?
We are currently onboarding properties in the Miami area. Schedule a free 20-minute demo and see the system live.