Terms & Conditions
Program Name
Tenova SMS Communications Program
Program Description
Tenova is an AI-powered business communications platform that enables businesses to handle inbound and outbound customer conversations via SMS and WhatsApp. Messages are sent in response to customer inquiries, appointment requests, service questions, and follow-ups initiated by or on behalf of businesses using the Tenova platform.
Consent to Receive Messages
By submitting your mobile phone number via a Tenova-powered opt-in form, web form, or by initiating a text conversation with a Tenova-powered business number, you agree to receive conversational and service-related text messages from Tenova and the applicable business.
Consent is not a condition of any purchase or service.
Message Frequency
Message frequency varies based on your requests, interactions, and service needs.
Message and Data Rates
Message and data rates may apply depending on your wireless carrier plan.
Supported Message Types
- Responses to customer inquiries and service requests.
- Appointment confirmations and follow-up communications.
- Business updates, scheduling, and operational service communication.
- Account-related notifications initiated by the business or customer.
Opt-Out
You may opt out at any time by replying STOP to any text message. After opting out, you will receive a confirmation message and no further messages will be sent unless you opt back in.
Help
For assistance, reply HELP to any message or contact us at rudyanthony@pointinfinite.org.
User Responsibilities
You agree to provide accurate contact information and to use the service only for lawful communication related to your interaction with the business or service.
Service Availability
Message delivery depends on your wireless carrier, device compatibility, and network availability. Tenova does not guarantee uninterrupted or error-free messaging service.
Changes
We may update these Terms and Conditions from time to time. Updated versions will be posted on this page with a revised effective date.
Contact
Tenova is operated by Rudy Anthony, Miami, Florida. For questions, contact rudyanthony@pointinfinite.org.